An organized combination of people, hardware & software, communications networks, data resources, policies and procedures.
This system stores, retrieves, transform and disseminates information in an organization.
Information Technology
- Hardware, software, networking, data management.
Using internet technologies to empower
- Business process
- Electronic commerce
- Collaboration within a company
- Collaboration with customer, suppliers and other business stakeholders
Types of Information System:
1. Operations Support System
2. Management Support System
Operations Support System:
- Efficiently process business transaction
- Control Industrial process
- Support communications and collaborations
- Update corporate databases
Types of Operations Support System:
1. Transaction Processing Systems
2. Process Control System
3. Enterprise Collaboration System
Two ways to process transactions:
1. Batch Processing
2. Online Processing
Management Support Systems
- Provide information and support for effective decision making by managers
- Management information system
- Decision support system
- Executive information system
Types of Management Support System:
- Management Information Systems (MIS)
- Decision Support Systems (DSS)
- Executive Information System (EIS)
Other Information Systems:
- Expert Systems
- Knowledge Management System
- Strategic Information System
- Functional Business System
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